Terms & Conditions — xbajee app

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and xbajee app ("xbajee app", "the Platform", "we", "us", "our"). These Terms govern your access to and use of the xbajee app website, mobile browser interface, and all associated services including sports betting, live casino, slot games, wallet management, and customer support.

By creating an account on xbajee app, accessing the platform, placing a bet, making a deposit, or otherwise using any feature of xbajee app, you confirm that you have read these Terms in full, that you understand them, and that you agree to be legally bound by them. If you do not agree with any part of these Terms, you must not use xbajee app and should close your account immediately if one has already been created.

These Terms should be read in conjunction with the xbajee app Privacy Policy and the Responsible Gaming Policy, both of which form part of the overall agreement between you and xbajee app. In the event of any inconsistency between these Terms and any other document on the platform, these Terms shall prevail unless explicitly stated otherwise.

To register and use xbajee app, you must satisfy all of the following eligibility requirements at the time of registration and at all times during your use of the platform:

• You must be at least 18 years of age. xbajee app strictly prohibits use of its services by anyone under the age of 18, without exception.
• You must be a natural person (not a corporation, partnership, or other legal entity) acting on your own behalf.
• You must not be acting as an agent for, or on behalf of, any third party when using xbajee app.
• You must have the full legal capacity to enter into a binding agreement under the laws applicable to you.
• You must not be self-excluded from xbajee app or any other gambling platform under any active self-exclusion arrangement.
• You must not previously have had an xbajee app account closed for violation of these Terms.

xbajee app takes its age verification obligations seriously. During the registration process and at any subsequent point deemed necessary, xbajee app may request documentary proof of age and identity. Acceptable documents include a valid national identity card (NID), passport, or other government-issued photo identification. Until age verification is completed to xbajee app's satisfaction, deposit and withdrawal access may be restricted.

If xbajee app discovers or has reasonable grounds to believe that a player is under the age of 18, the account in question will be suspended immediately and referred for investigation. Any winnings accumulated during the period of underage use will be voided and forfeited. Any deposits made will be returned to the payment source used, subject to standard verification procedures. xbajee app will not be liable for any losses incurred by an underage player or any third party as a result of underage gambling activity.

To access the full range of services on xbajee app, you must register a player account. Registration is free of charge. During registration, you are required to provide accurate, complete, and truthful information including your full legal name, date of birth, a valid email address, and a Bangladesh mobile phone number. You must update your account information promptly if any of these details change.

Each individual player is permitted to hold only one account on xbajee app. The creation of multiple accounts — whether under the same or different personal details, email addresses, payment methods, or device identifiers — is strictly prohibited. Where duplicate accounts are identified, xbajee app reserves the right to suspend or permanently close all associated accounts and to void any bets or winnings associated with those accounts.

You are solely responsible for maintaining the confidentiality of your xbajee app account login credentials, including your username and password. You must not share your account credentials with any other person or allow any other person to access your account. Any activity that occurs on your account is your responsibility, whether or not it was authorised by you. If you suspect that your account has been accessed without your authorisation, you must notify xbajee app customer support immediately via live chat or by emailing [email protected].

xbajee app reserves the right to verify the identity of any player at any time during the registration process or subsequently. This Know Your Customer (KYC) process may require you to submit copies of identity documents, proof of address, and proof of payment method ownership. Full deposit and withdrawal functionality will not be available until KYC verification is successfully completed. Failure to provide requested verification documents within a reasonable timeframe may result in account suspension.

• Provide truthful and accurate registration information at all times.
• Maintain only one active account on xbajee app.
• Keep your login credentials secure and confidential.
• Complete KYC verification promptly when requested.
• Notify xbajee app immediately of any suspected unauthorised account access.
• Update your account details if your personal information changes.

xbajee app supports deposits and withdrawals via the following payment methods: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Sonali Bank. The availability of specific payment methods may change over time and xbajee app does not guarantee the permanent availability of any particular method. All transactions are processed in Bangladeshi Taka (৳).

The minimum deposit amount at xbajee app is ৳500. Maximum deposit limits may apply depending on your account verification status, your chosen payment method, and any responsible gaming limits you have set on your account. Deposits are processed as quickly as the relevant payment network allows — bKash and Nagad deposits are typically credited to your xbajee app account within minutes of the transaction being confirmed by the payment provider.

Withdrawal requests are processed by the xbajee app payments team during operational hours. Withdrawals are made to the same payment method used for the corresponding deposit wherever possible, as a fraud prevention measure. xbajee app reserves the right to request additional identity verification before processing any withdrawal. Minimum withdrawal amounts and processing timeframes are displayed within the xbajee app Wallet section. xbajee app does not charge fees for standard withdrawals, though your payment provider may apply their own charges.

All funds deposited into your xbajee app account must originate from a payment source that belongs to you and that is registered in your own name. The use of payment methods belonging to third parties — including family members — is strictly prohibited. xbajee app conducts anti-money laundering (AML) checks in accordance with applicable compliance standards, and unusual or suspicious transaction patterns will be investigated. xbajee app reserves the right to freeze funds and suspend accounts pending the outcome of any AML investigation.

xbajee app offers bonuses and promotional rewards to both new and existing players from time to time, including but not limited to welcome bonuses, deposit match bonuses, free bets, and seasonal promotions tied to events such as Eid, Pohela Boishakh, and major cricket tournaments including the BPL and T20 World Cup. All bonuses are subject to specific terms and conditions that are published at the time the offer is made.

Unless stated otherwise in the specific offer terms, all bonuses awarded to your xbajee app account are subject to a wagering requirement. This means that the bonus amount (and in some cases the bonus plus deposit amount) must be wagered a specified number of times before any associated winnings may be withdrawn. The applicable wagering requirement will be clearly stated in the offer terms. It is your responsibility to read and understand the wagering requirements before accepting any bonus.

Bonuses are intended for recreational use only and may not be used as part of any strategy designed to guarantee profit or to extract value from the platform without genuine play intent. xbajee app reserves the right to void bonuses and any winnings derived from them if it determines, in its reasonable discretion, that a player has engaged in bonus abuse, including but not limited to: placing low-risk hedging bets to clear wagering requirements, exploiting system errors or misquoted odds, or coordinating with other players to clear bonus requirements collectively.

• Bonuses are credited to your account in the currency of Bangladeshi Taka (৳).
• Only one welcome bonus may be claimed per player, per household, and per device.
• Bonuses expire if not used within the timeframe specified in the relevant offer terms.
• xbajee app reserves the right to modify, suspend, or withdraw any bonus offer at any time without prior notice.
• Bonuses may not be transferred, exchanged, or converted to cash except through the wagering process.
• In the event of a dispute regarding a bonus, xbajee app's decision is final.

All sports betting activity on xbajee app — including cricket markets for BPL, IPL, T20 World Cup, Bangladesh Tigers fixtures, table tennis, football, kabaddi, and other sports — is governed by xbajee app's general and sport-specific betting rules, which are published within the platform. It is your responsibility to familiarise yourself with the relevant rules before placing any bet.

Bets placed on xbajee app are final once confirmed. You may not cancel or modify a bet after it has been accepted by the system, except where a cash-out feature is explicitly offered for a specific market and you choose to use it within the permitted cash-out window. xbajee app reserves the right to void any bet that was placed at an obviously incorrect or misquoted price due to a technical error, human error, or data feed malfunction, provided that xbajee app acts promptly upon identifying the error.

Casino games on xbajee app — including live dealer games powered by Evolution Gaming and Ezugi, and slot games from Pragmatic Play, NetEnt, Microgaming, and Spribe — use certified Random Number Generator (RNG) technology or live dealer mechanics operated by the game providers. xbajee app does not control or influence game outcomes. The house edge and Return to Player (RTP) percentages for each game are set by the respective providers and are independent of xbajee app.

Minimum and maximum bet limits apply across all sports and casino products. These limits are displayed within the relevant section of the platform prior to bet placement. Bet limits may vary based on your account verification status, account history, and any responsible gaming limits you have applied to your account.

The following conduct is strictly prohibited on xbajee app. Engaging in any prohibited conduct may result in immediate account suspension, forfeiture of account balance, and referral to appropriate authorities where applicable:

• Underage gambling: Attempting to register or use xbajee app if you are under 18 years of age.
• Multiple accounts: Creating or using more than one xbajee app account simultaneously or sequentially.
• Identity fraud: Providing false, misleading, or third-party identity information during registration or KYC verification.
• Third-party payment: Using payment methods that do not belong to you or are not registered in your name.
• Bonus abuse: Deliberately exploiting bonus offers in a manner inconsistent with genuine recreational play.
• Collusion: Coordinating with other players to gain an unfair advantage in casino or sports betting markets.
• Automated play: Using bots, scripts, artificial intelligence tools, or any automated software to place bets or interact with the platform.
• Exploiting errors: Taking deliberate advantage of technical errors, software bugs, or incorrectly quoted odds without notifying xbajee app.
• Money laundering: Using xbajee app for the purpose of depositing, transferring, or withdrawing funds derived from illegal activity.
• Harassment: Engaging in abusive, threatening, or harassing behaviour toward xbajee app staff or other users.

xbajee app employs fraud detection and risk management systems that continuously monitor platform activity. Players identified as engaging in prohibited conduct will have their accounts reviewed and, where warranted, suspended or permanently closed. xbajee app cooperates with relevant authorities in cases involving fraud, money laundering, or other illegal activity.

xbajee app reserves the right to suspend or permanently close any player account at its sole discretion, with or without prior notice, in circumstances including but not limited to: violation of these Terms, suspected fraudulent activity, failure to complete KYC verification, involvement in prohibited conduct as described in Section 7, or for any other reason that xbajee app considers sufficient to protect the integrity of the platform and the interests of its players.

Where an account is suspended for investigation purposes, access to deposits and withdrawals will be restricted until the investigation is concluded. xbajee app will endeavour to complete investigations promptly and to communicate the outcome to the affected player. Where an account is closed following confirmed violation of these Terms, any outstanding balance may be forfeited in full depending on the nature of the violation.

Players who wish to close their own xbajee app account voluntarily may do so at any time by contacting the customer support team via live chat or by emailing [email protected]. Upon voluntary closure, any real-money balance remaining in the account (after deduction of any applicable bonus funds not meeting wagering requirements) will be returned to the player's verified payment method. Account closure requests related to responsible gaming and self-exclusion are processed as a priority — see Section 9 for details.

xbajee app is committed to promoting responsible gambling among all of its players in Bangladesh. Gambling on xbajee app is intended to be an enjoyable form of entertainment for adults aged 18 and above. If at any point gambling ceases to be enjoyable and begins to feel compulsive, distressing, or financially harmful, xbajee app strongly encourages you to make use of the responsible gaming tools available within your account.

The following responsible gaming tools are available to all verified xbajee app players:

• Deposit Limits: Set daily, weekly, or monthly limits on the total amount you can deposit into your xbajee app account. Limits take effect immediately upon setting and can be reduced at any time. Requests to increase a deposit limit are subject to a mandatory cooling-off period.
• Session Time-Out: Configure automatic logout after a defined period of continuous play, helping to prevent extended unplanned gambling sessions.
• Reality Checks: Receive periodic on-screen notifications showing elapsed play time and session profit or loss to keep you informed during play.
• Self-Exclusion: Request temporary (minimum 6 months) or permanent exclusion from xbajee app. Self-exclusion is processed immediately and cannot be reversed during the exclusion period. All marketing communications will cease upon self-exclusion.

If you believe you may have a problem with gambling, please contact the xbajee app support team immediately via live chat or at [email protected]. Our support staff are trained to handle these conversations with care and can guide you to the appropriate tools and, where needed, external professional support resources. For more detailed information, please visit the xbajee app Responsible Gaming page.

To the fullest extent permitted by applicable law, xbajee app shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of, or inability to use, the xbajee app platform or its services. This includes, without limitation, any losses arising from: gambling losses, technical failures or service interruptions, incorrect odds or pricing errors (subject to the voiding provisions in Section 6), delays in payment processing, or unauthorised access to your account resulting from your failure to maintain the security of your credentials.

xbajee app does not warrant that the platform will be available at all times without interruption. The platform may be temporarily unavailable for scheduled maintenance, emergency technical remediation, or reasons beyond xbajee app's reasonable control including telecommunications failures, third-party service provider outages, or force majeure events. xbajee app will endeavour to provide advance notice of scheduled maintenance wherever possible.

xbajee app provides the platform on an "as is" and "as available" basis. While xbajee app takes reasonable steps to ensure the accuracy of information on the platform, it does not warrant that all content, odds, game data, or other information is free from error. You access and use the platform at your own risk. Nothing in these Terms limits or excludes any liability that cannot be lawfully limited or excluded, including liability for death or personal injury caused by negligence.

xbajee app reserves the right to amend, update, or replace these Terms and Conditions at any time. When material changes are made to the Terms, xbajee app will notify registered players by email, via a prominent notice on the platform, or both. The date at the top of this document indicates when the Terms were most recently updated. It is your responsibility to review these Terms periodically to ensure that you remain aware of the current version.

Your continued use of xbajee app following the publication of updated Terms constitutes your acceptance of those updated Terms. If you do not agree with the updated Terms, you must stop using the platform and may request account closure. Continued use of the platform after the effective date of updated Terms will be deemed as acceptance of all changes.

These Terms and Conditions and any dispute or claim arising out of or in connection with them or their subject matter shall be governed by and construed in accordance with the principles of international commercial law as applied to online gambling services. xbajee app operates its English-language platform for the Bangladesh market and endeavours to resolve all disputes with players promptly, fairly, and in good faith.

If you have a complaint or dispute relating to xbajee app, you should first contact the xbajee app customer support team via live chat or by emailing [email protected], providing full details of the issue. xbajee app will acknowledge your complaint and aim to provide a substantive response within 5 business days. The majority of complaints are resolved through this first-contact process.

Where a complaint cannot be resolved through the support team, the matter will be escalated to xbajee app's senior compliance team for further review. xbajee app's decision following this escalation process is final in respect of all operational and platform-related disputes. Neither party is entitled to assign any rights or obligations under these Terms to a third party without the prior written consent of the other party.

These Terms constitute the entire agreement between you and xbajee app with respect to your use of the platform and supersede all prior agreements, representations, or understandings — whether written or oral — relating to the same subject matter. If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.